Before Apple released iOS 10.2.1 in 2016, older iPhones frequently experienced spontaneous shutdowns while the phone was idle, as well as a decrease in performance.
In December 2017, Apple admitted to slowing down iPhones as the battery aged.
Emily Abdallah, a WSU kinesiology major said, “My iPhone 6s was persistently shutting down apps while they were in use.”
Derrick Coleman, a WSU communications major, complained of different issues than Abdallah. He said that his phone would reboot randomly, and take longer to load apps.
CPR is a cell phone repair shop with multiple metro Detroit locations, including in Canton, Novi, Livonia and Shelby Township.
Steven Sadler, cell phone specialist at CPR’s Canton location, said, “The most common way to tell if your battery is going bad is if it’s going through reboot cycles, which is when the screen flashes the Apple logo and constantly turns on and off.”
He added that iPhone batteries will start showing problems after 400-500 charge cycles, or two years of use.
Sadler said the iPhone 6 and iPhone 6s are the models he’s seen with the highest number of battery issues.
If you are experiencing issues with your iPhone battery, you can walk into any Apple store to test the health of your battery.
Apple offers a battery replacement program, which states that through Dec. 31, 2018, if customers have not purchased a warranty, the service fee to replace a battery is $29 for all eligible iPhones.
In addition to cutting battery replacement costs, the California based company said it is updating its software, which will allow users to track how well their battery is working.